SportsBook states that you lost your entire balance on casino & you did not play casino

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Another Day, Another Dollar
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What do you do as a player? If the book says you have a balance of Zero in the AM when you went to sleep with a balance of $5000 the night before. What do you do? How do you prove different?
 

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You can't. I guess that means you shouldn't play at a book with a casino.
icon_frown.gif
_poop_):
 

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Screen shots are your only hope. Only thing you could do to have some visual evidence, but then again those can be doctored up.

Sounds like a tough one General. I hope that is a hypothetical one too...

Evening
 

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Because there should be a log of every play you did on the server of your book, unfortunately a book that blows a $5000 balance sounds more like a mickey mouse operation, and I found difficult to believe that they will disclose that info.
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Another Day, Another Dollar
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Interesting Tiger. But if the book is just crooked, then there is no hope?
 

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screenshots....if I were putting 5grand in any book...
 

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hmmmm If I had 5000.00 in a book and woke up with an empty account either I did some sleep walking or a sportsbook employee played and lost a ton of my money. Has this ever happened ? Makes you think to only play at books that have a log of your casino play. Just think that stuff is a little better protected than your account. To delete the history might need higher level access.
 

Andersen celebrates his 39-yard NFC Championship w
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spank you sausage and take a shot at the screen
1036316054.gif
 

Another Day, Another Dollar
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I do not understand the screen shot idea. If I had taken a screenshot, then my word is all i've got that i did not play and lose the money after the screenshot was taken right?
 

Doin' the life thing...
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Screen shot:

Right after all the "F" keys in your keyboard, there's a key with "Print Screen/Sys Rq" on it.

If you press that key, you'll get a shot of the scree being displayed.

All you need to do is open a word doc and paste it
 

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Screen Shot:

Hold down the (ALT) and (Print Screen) Keys at the same time.

Open a word document, and paste into the word document...

1036316054.gif
 

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i know for a fact that sportbet and its sister books can give you every play. if you audit an acct you can see hands delt, hits, dealer hands. with the time of the plays and the isp from the computer where it was played. tough to argue with
 

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leveraging the above in a different way....try getting a report from your isp that details the times that you used your pc (or didn't use in your case). i'm no computer geek but my guess is that the book should have a record of the ip address you previously used and if the report from the isp says that the same ip was not connected during the hours in question, you should be home free.

i can see a ton of holes in this such as: 1) what if you've previously used other pc to wager with this book (then they have multiple ips for your acct) 2) my suggestion seems like it would require some effort from the book and if they are not a major player i could see them saying eff you and 3) you are one of those guys who leaves his pc on all the time. in that case it would appear that you were connected during those hours (this assumes that somehow the ip matches to the one used to blow your 5k).

hope my jibberish was helpful.
 

Another Day, Another Dollar
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FRIDAY EVENING THE 16TH OF MAY I MADE SOME WAGERS ON BASEBALL, HOCKEY AND BASKETBALL. WHEN THEY WERE ALL FINISHED PLAYING I CHECKED MY ACCOUNT BALANCE AND ALSO CALL THE WEBSITES 800#. THE BOTH MATCHED WITH A ENDING BALANCE OF $4754.24. SO BOTH MY RECORDS AND THE WEBITES WERE IN AGREEMENT. IT WAS 2AM AND THERE WAS NO PLAYS LEFT. AT THIS TIME I GOT IN MY CAR WITH MY GIRLFRIEND TO LEAVE FOR OUT VACATION IN THE OUTER BANKS OF NORTH CAROLINA. WHICH IS A ELEVEN HOUR DRIVE FROM WHERE I LIVE. WITH RESTSTOPS AND ALL WE ARRIVED IN N.C. AT ABOUT 1PM SATURDAY. AT ABOUT 2PM I HOOKED UP MY LAPTOP AND SIGNED ONTO MY ACCOUNT AND THE BALANCE WAS $0.74. THAT'S RIGHT 74 CENTS. I CALLED THE WEBSITES 800# AND ALL THEY COULD DO WAS TELL ME THAT MY BALANCE WAS INDEED 74 CENTS. OTHER THAN THAT THEY WOULD HAVE TO HAVE THERE BOSS CALL ME. HIS NAME IS **** I HAVE DEALT WITH HIM BEFORE WITH NO HASSLES OR PROBLEMS. HIS JOB TITLE IS *********. HE SAID THAT SOMEONE HAD USED MY ACCOUNT TO PLAY BLACKJACK AT $50 & $100 A HAND. NOW I HAVE PLAYED BLACKJACK BEFORE BUT ONLY AT $5 & $10 A HAND. AS ******* WILL TELL YOU I DO NOT MAKE ALOT OF MONEY AND $4754 IS ALOT OF MONEY TO ME. NOW I WOULD BE STUPID TO BUILD MY ACCOUNT UP TO ALMOST $5000 AND THEN BLOW IT ALL THAT. THE WEBSITE STATED THERE WAS NO WAY TO DO AN IP(?) SEARCH. SO I WAS BASICALLY SCREWED AND THERE WAS NO WAY TO GET MY MONEY BACK OR FIND OUT WHO TOOK IT. SO I SAID THAT THERE REALLY WAS NO SECURITY IN THERE WEBSITE. **** SAID HE WOULD TALK TO THE HIGHER UP'S AND GET BACK TO ME BUT THAT IT DOESN'T LOOK GOOD FOR ME AND THAT THESE GUYS DO NOT REFUND MONEY LOST. NOW ABOUT 2 WEEKS AGO THEY CREDITED MY ACCOUNT WITH AN EXTRA $1100 BY MISTAKE. NOW AS MUCH AS I WOULD HAVE LOVED TO TAKE THERE MONEY I THOUGHT THAT THEY WOULD FIND THE MISTAKE SOONER OR LATER AND I AM NOT ONE TO TAKE WINNINGS THAT I HAVE NOT EARNED. **** THANKED ME AND SAID THAT HE OWES ME ONE AND COULD HAVE BEEN FIRED FOR THAT MISTAKE.
 

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Really bad. I would ask for an IP log, all or most Casino software providers log the IP address from which a player logged into, mostly because of this same reason. If they can't provide an IP in your area, at least, I'd say you got beef!

good luck to the player.
 

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